MojaSpin Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") is an important legal document of MojaSpin Casino ("MojaSpin", "we"). It explains how, when you mojaspin.casino When you visit our website or use any of our services, this explains what information we collect about you, how it is used, and the steps we take to protect your privacy.

MojaSpinCreating an account or using the platform constitutes your acknowledgment that you have read this Policy and consent to the data processing described herein. If you do not agree with any of its terms, we kindly ask that you refrain from using our services.

This policy is part of our Terms & Conditionsand should be read alongside it. Together, both documents define the complete framework governing the relationship between MojaSpin and you.

2 What Information We Collect

MojaSpin collects different types of data for different purposes. Full details are provided below:

2.1 Information Collected at Registration

• Full name and date of birth
• Email address & mobile number
• Mobile banking number (bKash/Nagad/Rocket)
• Residential address
• Preferred language & currency

2.2 Identity Verification (KYC) Information

• National ID (NID) or passport copy
• Selfie Photo or Liveness Check
• Proof of Address (where applicable)

2.3 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Page visit timestamps & session details
• Information Collected from Cookies & Tracking Pixels

2.4 Transaction Information

• Deposit & Withdrawal History
• Betting Activity & Game History
• Bonus Usage History

3 How We Use Your Data

MojaSpin uses your information solely for the following purposes:

If you no longer wish to receive marketing communications, you can unsubscribe at any time from your account settings. This will not affect other important service-related communications.

4 Data Sharing & Third Parties

MojaSpin never sells your personal data. However, necessary information may be shared with third parties in the following limited circumstances:

• Payment Processors: Payment providers including bKash, Nagad, and Rocket — solely for processing transactions.
• KYC Verification Services: Authorised service providers for identity and age verification.
• Law Enforcement Agencies: In cases of a court order or legal obligation.
• Game Providers: Only the minimum data necessary to operate the games.
• Security Services: Detection of fraud and cyber threats.

These third parties are bound by strict confidentiality agreements with MojaSpin and may only use your information for specified purposes.

5 Cookies & Tracking Technologies

MojaSpin uses cookies and similar tracking technologies on its website. A cookie is a small text file stored in your browser.

Cookie Types & Purposes

• Essential Cookies: Required for login sessions and security – these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand site usage statistics.
• Marketing Cookies: Active only with your consent.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6 Data Retention Period

How long MojaSpin retains your data depends on the type of information and applicable legal requirements:

• Account Information: At least 5 years after account closure (as required by financial record-keeping regulations).
• Transaction Records: Up to 7 years — in compliance with anti-money laundering regulations.
• KYC Documents: 5 years after verification.
• Support Contact: Up to 3 years after resolution.
• Marketing Data: Deleted upon withdrawal of consent.

Beyond legal obligations, we aim to delete unnecessary data as promptly as possible.

7 Your Privacy Rights

You have a number of important rights regarding your personal data. MojaSpin respects these rights and is here to help you exercise them:

To exercise any of these rights, contact our support team or [email protected]. We typically respond within 30 days.

8 Security Measures & Protective Technology

Protecting Your Data MojaSpin has implemented multiple technical and organizational measures:

• 256-bit TLS/SSL Encryption: Applies to all data transmissions.
• Encrypted Database: Stored data remains encrypted at all times.
• Firewall & Intrusion Detection: Prevention of unauthorized access.
• Regular Security Audits: Penetration testing by third parties.
• Restricted Staff Access: Only authorised personnel have access to your data.
• 24/7 Security Monitoring: Suspicious activity is detected and flagged in real time.

That said, no organisation can guarantee 100% security on the internet. We follow the highest known industry standards and continuously work to improve our security practices.

9 Child Protection

MojaSpin strictly prohibits use by anyone under the age of 18. We do not knowingly collect data from minors.

Age is verified at registration, and if concerns arise later, formal verification is carried out through the KYC process. If an underage account is identified, it will be closed immediately and all associated data deleted.

10 Policy Changes & Updates

MojaSpin may update this Privacy Policy as needed. Changes may be driven by:

• New legal or regulatory requirements.
• Adding new services or technologies.
• Security improvements or changes to data processing practices.

For significant changes, we will notify you by email or through a platform announcement. The date of the latest update is always shown at the top of the page under "Last Updated".

Continued use of the platform after any changes indicates your acceptance of the updated policy.

11 Contact & Complaints

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please get in touch with us:

• Email: [email protected]
• Live Chat: Log in to the website and chat with us directly
• Response Time: Typically within 30 days

We take data protection complaints seriously. Our Data Protection Team reviews every complaint and takes appropriate action.